Westchester · NYC Metro · Tri-State
One team for
every layer of
your technology.
Managed IT. Cybersecurity. Physical security. Custom software. All of it watched, patched, and answered for by the same people — and the same phone number.
| Project | Stage | Ship |
|---|---|---|
| Client portal | In progress | Aug 14 |
| Dispatch board | In review | Aug 28 |
| Intake & scheduling | Shipped | Jul 09 |
Thinking about switching
When something breaks, do you get a person — or a portal?
- Does your IT company make you file a ticket before anyone will help?
- Do they tell you to email — and then nothing?
- Are you waiting hours, sometimes days, for a call back?
- Do you feel like an account number instead of a client?
You shouldn't have to explain your own network to a stranger every time something goes wrong.
- You get a direct line to people who already know your setup
- We open the ticket. You just tell us what's broken
- 24/7 emergency support for managed clients
- Boutique on purpose — you are not a row in someone's queue
Wi-Fi down in the front office
- Mon 9:12a Auto-reply: we have received your request.
- Mon 4:40p Assigned to Tier 1 queue.
- Tue 11:05a Escalated. Thank you for your patience.
- Wed 2:18p Awaiting response...
“Kane PC, this is Rich. What's going on?”
Same day. Same people. They already know which closet the switch is in.
Why clients consolidate here
Most MSPs stop at the network. We keep going.
The systems you already have
Monitoring, patching, security, backups, licensing, hardware refresh, and the helpdesk queue — handled before you notice it needed handling.
The software you wish you had
When the off-the-shelf tool doesn't fit, we write the one that does: a client portal, a dispatch board, an intake form that talks to the rest of your stack.
Almost no local MSP can claim both halves. Here is everything that sits inside them.
The whole stack
Not a computer shop. The whole technology function.
Five practices, one company, one number. An IT provider, a security product, an AV installer, a cabling contractor, and a web agency — all of it here, which means nobody gets to point at the other guy.
Managed IT & Cloud
We run the platforms your business actually lives in — and the ones you're about to move to. Not just the boxes on the network.
- Microsoft 365 & Entra ID administration
- Google Workspace administration & migration
- Azure, cloud hosting, and identity
- QuickBooks Online, Salesforce, monday.com and the rest of your SaaS
- Line-of-business and industry-specific applications
- Backup, disaster recovery, and tested restores
- Licensing, procurement, and vendor wrangling
- 24/7 monitoring and a helpdesk that answers
Cybersecurity
Standards set ahead of the requirement, not after the breach. Included on every seat we manage — no opt-out, no line item to decline.
- Managed endpoint detection & response
- Email security beyond what Microsoft 365 catches natively
- Identity protection & conditional access
- Phishing simulation and awareness training
- Patch and vulnerability management
- Cyber-insurance questionnaire support
- Incident response and recovery
Smart Office & Cabling
The physical layer everything else depends on. If the cable is wrong, no amount of software fixes it.
- Microsoft Teams Rooms — design, install, configuration
- Conference room AV, displays, and control
- Structured cabling — Cat6 / Cat6A, terminated and tested
- Wi-Fi design, site surveys, and access point deployment
- Commercial cameras and door access control
- Racks, patch panels, and installs you'd be happy to show a client
- Network segmentation for cameras, POS, and IoT
Control4 Automation
Certified Control4 design, installation, and programming for commercial spaces — lighting, audio, video, climate, shades. One app, one remote, one phone call when something needs adjusting.
- Commercial automation design & programming
- Multi-room audio & video distribution
- Lighting & motorized shade integration
- Conference and boardroom control
- Restaurant and retail zone audio / TV control
- Ongoing programming changes and support
Software & Web
Custom software that lets a small business compete above its weight — the tool the big competitor has and you were told you couldn't afford.
- Client and staff portals
- Trade and service tools — dispatch, scheduling, field invoicing
- Marketing sites and e-commerce
- iOS, Android, and progressive web apps
- API integrations that connect the systems you already pay for
- Ongoing product support — we maintain what we ship
Recent work
A look at what we've built.
A selection of recent projects across MSP infrastructure, smart systems, surveillance, point-of-sale, and custom software. Client identities are omitted by design — most of our clients prefer it that way. Click any tile to enlarge.
Who we serve
A wheelhouse of familiar industries.
Twenty-five years in, we know how each kind of business actually runs — what breaks, what's regulated, and what costs money when it goes down.
Where to find us
Our office, by appointment only.
We do most of our work on site at your place of business. The White Plains office is open for scheduled meetings, drop-offs, and service appointments — call or send the form below to arrange a visit.
White Plains, NY
200 Mamaroneck Avenue, Suite LL4
White Plains, NY 10601
Serving Westchester, Greenwich, and the greater NYC metro
- Hours
- Mon–Fri · 9am–6pm
- After hours
- 24/7 emergency support for managed clients
Get in touch
Let's talk about what's breaking.
Tell us what's going on. We'll come back with a straight answer about whether we're the right fit.
- Office
- 200 Mamaroneck Ave, LL4
White Plains, NY 10601 · by appointment - Phone
- 914.607.3313
- info@kanepc.com